Return & Refund Policies
At MobilePower, we value customer satisfaction. If you are not completely happy with your purchase, you can return it within 30 days of delivery. Items must be unused, in their original packaging, and accompanied by proof of purchase.
To initiate a return, contact our support team with your order details. Once your return is approved, we will provide instructions on how to send the product back. Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refunds are processed within 5-7 business days after receiving the returned item. Original shipping fees are non-refundable. If you receive a damaged or defective product, we will replace it at no additional cost or issue a full refund.
MobilePower reserves the right to refuse returns that do not meet our policy requirements. For further assistance, please reach out to our support team. We aim to make your shopping experience smooth, secure, and hassle-free.